Frequently Asked Questions
Everything you need to know about your Sonic Lamb experience.
What is the standard shipping timeframe for orders?
We process orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return policy for electronics?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.
Do Sonic Lamb products come with a warranty?
Yes, all our electronic products include a 1-year limited warranty that covers manufacturing defects and hardware malfunctions under normal use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.
How can I track my package after it has shipped?
Once your order is dispatched, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery status in real-time.
Are your headphones compatible with all devices?
Our audio products are designed with universal compatibility in mind, supporting Bluetooth 5.0 and standard 3.5mm auxiliary connections for smartphones, tablets, and PCs.